Maricopa Care Advantage

Managed By: University Physicians Health Plans
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Cultural Competency
Our Cultural Competency Commitment To Our Providers

Cultural Competency

At Maricopa Care Advantage (MCA) we care about our members and we value all of the cultural differences that our members possess. Beliefs about the cause, prevention and treatment of illness vary among cultures. These beliefs need to be respected in the practices used to maintain MCA members' health.

At MCA, we know the importance of communication and strive to meet all of our members' needs. MCA can provide interpretative services at no charge.

Call MCA Member Services at 1-800-582-8686 for interpretive services or for materials in another language or format. These services are provided at no cost to our members and partners.

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All site documents are available in alternate formats or languages. For assistance, please call Member Services at 1-877-874-3938. TTY/TDD users call 800-367-8939. Hours of operation: 8:00 am to 8:00 pm 7 days a week from November 1st through March 1st. 8:00 am to 5:00 pm Monday through Friday (except holidays) outside of November 1st through March 1st