Welcome to University Care Advantage (HMO/SNP)
Finally, a health plan for your Medicare and AHCCCS coverage with No Monthly Premium!
Email Outage 9/12/2011 - 9/13/2011
We experienced a problem receiving email to UPH.org email addresses during the time period of 12:00PM on 9/12 until 4:30PM yesterday 9/13. The email gateways that control the delivery of email to UPH.org addresses have been corrected. If you sent an email to a UPH.org addressee during the affected time period we are asking that you please resend, and we apologize for the inconvenience.
Our name has changed:
We would like to share some exciting news and introduce you to your health plan’s new name - The University of Arizona Health Plans - University Care Advantage. The reason for the change is that University Medical Center and University Physicians Healthcare (UPH) merged.
What does this mean to you? It simply means that your health plan name has changed. Your doctor will remain the same and you will get your medical care the same as before. In the future, all of your important plan information will have The University of Arizona Health Plans - University Care Advantage on it. We will still make your health and wellness a priority and will use our new company to provide even better service to you.
We want to make sure you receive the services you and your family need, when you need them. This document is also available in alternate formats or languages. Please contact the Customer Care Center at 1-877-874-3935, 24 hours a day/7days a week if you have any questions or if we can help you in anyway. TTY users, please call 1-800-367-8939.
This document may be available in other formats such as Braille, large print or other alternate formats. This document may be available in a non-English language. For additional information, call our Customer Care Department at the phone number listed above.
Este documento está disponible en otros formatos, incluido Braille, tamaño de letra grande y otros formatos. Este documento podría estar disponible en otros idiomas aparte del inglés. Para más información, llame al servicio de atención al cliente al número de teléfono que aparece arriba.
Thank you for allowing us to continue to be your partner in health and well being!
“A Coordinated Care plan with a Medicare Advantage contract and a contract with the Arizona Medicaid program”.
Nuestro nombre ha cambiado:
Deseamos compartir buenas noticias con usted y presentarle el nuevo nombre de su plan de salud - The University of Arizona Health Plans – University Care Advantage. La razón de este cambio es que University Medical Center y University Physicians Healthcare (UPH, por sus siglas en inglés) hicieron una fusión de empresas.
¿Qué significa para usted? Simplemente significa que el nombre de su plan de salud ha cambiado. Su médico seguirá siendo el mismo y obtendrá su atención médica al igual que antes. En el futuro, toda su información importante sobre el plan tendrá el nombre de The University of Arizona Health Plans – University Care Advantage. Seguiremos haciendo su salud y bienestar una prioridad y usaremos nuestra nueva empresa para proveerle aún mejor servicio a usted.
Queremos asegurarnos que usted reciba los servicios que usted y su familia necesitan, cuando lo necesiten. Este documento esta disponible en otros idiomas y formatos. Favor de ponerse en contacto con el Centro de Atención al Cliente al 1-877-874-3935, 24 horas al día/7 días a la semana si usted tiene alguna pregunta o si podemos ayudarle de alguna manera. Los usuarios de TTY deben llamar al 1-800-367-8939.
¡Gracias por permitirnos seguir siendo su aliado en sus cuidados de salud y bienestar!
This document may be available in other formats such as Braille, large print or other alternate formats. This document may be available in a non-English language. For additional information, call our Customer Care Department at the phone number listed above.
Este documento está disponible en otros formatos, incluido Braille, tamaño de letra grande y otros formatos. Este documento podría estar disponible en otros idiomas aparte del inglés. Para más información, llame al servicio de atención al cliente al número de teléfono que aparece arriba.
“Un plan de Cuidados Coordinados con un contrato de Medicare Advantage y un contrato del programa de Arizona Medicaid”.
MEMBERS
Our Customer Care Center is here to help our members! Customer Care
Representatives can answer your questions about benefits, help with finding or choosing
a doctor and resolve issues in getting health care services.
view member section
PROVIDERS
Finding a doctor to care for you and your family is an important choice. As
a member of University Care Advantage you have the best medical providers in Pima, Cochise, Pinal, or Santa Cruz Counties
available to you.
University Care Advantage has many Primary Care Physicians,
Specialists, Hospitals and Pharmacies as part of our network.
view provider section
ELIGIBILITY
You may be eligible if you are enrolled in Medicare and AHCCCS. Please call our Enrollment Specialist to find out more at:
(Toll free) (877) 874-3938
TTY (800) 367-8939
view eligibility section